Demonstrating enterprise adoption of generative AI through NotebookLM and Gemini across diverse industries
Microfusion Technology, a Google Cloud Premier Partner, participated in the Google Cloud Summit Taipei 2025 on June 12. We demonstrated several AI applications based on Google Cloud and Google Workspace, including the popular AI note-taking tool NotebookLM, which is capable of creating voice summaries or podcasts in a natural Taiwanese accent, and an interactive raffle webpage created with Gemini Canvas. These implementations underscored our advanced capabilities in generative AI (GenAI) and cloud-native solution delivery.
Combining Technical Strength with Industry Experience
As a Google Cloud Premier Partner, Microfusion Technology has recently earned the official Google Cloud Machine Learning Specialization, demonstrating its recognized capabilities in both generative AI technology and real-world applications. Leveraging years of hands-on experience across retail, food service, financial services, public sector, and other industries, we consistently deliver customized AI solutions that address specific enterprise pain points while generating measurable business value. This enables enterprises to effectively transition from data collection to the comprehensive implementation of solutions.
At this event, we presented three key AI application scenarios spanning retail, restaurant chain, and public sectors, illustrating the tangible value AI brings to diverse industries:
Well-Known Hypermarket: AI Chatbot Drives Over 10% Sales Growth
We helped a leading retail chain develop a dedicated AI wine shopping chatbot, leveraging Gemini to enhance its understanding of customer needs and recommendation logic. Within two months of launch, the chatbot attracted more than 30,000 user interactions, achieved an impressive 70% conversion rate, and directly contributed to a sales increase of over 10% in the wine category. Overall customer satisfaction also rose significantly to 85%, fully demonstrating the powerful potential of AI in elevating customer experience and driving business performance.
Chain Restaurant Group: AI-Driven Data Platform Reduces System Costs by 20%
We supported a leading breakfast chain in building an integrated AI-powered data platform powered by Google BigQuery, enabling real-time business intelligence and analytics. This implementation tripled development efficiency and reduced overall system operating costs by 20%. In addition, the brand leveraged BigQuery to rapidly respond to customer feedback and deployed the Gemini model to automate review responses, significantly improving service efficiency and customer satisfaction, which in turn supported overall revenue growth.
Public Sector and Healthcare Institutions: Leveraging Cloud and AI to Focus on Core Missions
We leverage the Google Cloud platform to help public and healthcare institutions implement AI-powered workflows and integrated data platforms—enhancing administrative efficiency, improving data management quality, and unlocking new service innovation capabilities. This enables organizations to reallocate human resources toward high-impact, core-value activities, building service architectures that are both highly efficient and operationally resilient.
Making AI the Real Catalyst for Business Transformation
In today’s era of AI-driven disruption, the true value of technology lies not in how “new” it is—but in how deeply it transforms core operations. At Microfusion Technology, Vice President Thelma Yin emphasizes: “We don’t just deliver AI tools—we engineer AI into the very engine of your business: optimizing workflows, reducing costs, boosting efficiency, and ultimately converting these gains into measurable revenue growth and sustainable competitive advantage.” AI should not simply be seen as a new technology; it must be recognized as a key enabler for data-driven and agile business operations.
Microfusion is committed to being the most trusted technical partner for its clients, integrating AI and cloud technologies to deliver not only standardized solutions but also tailor-made cloud and AI application frameworks for each customer’s unique needs. We provide highly customized, forward-looking professional services focused on solving individual business challenges and requirements—not just standard product outputs, but bespoke solutions driven by data to support strategic decision-making.
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